Privacy policy

Reflow Plumbing Gas and Air (ABN 37 681 731 162) respects your privacy. This policy explains what personal information we collect through this website, how we use it and how you can contact us about it.

When you send an enquiry or request a call back, we collect the details you enter: your name, phone number, email address, suburb, whether the job is for a home or a business, the service you need, your message and any photo you choose to upload.

Like most websites, our hosting may also record basic technical information such as your IP address and browser type for security purposes.

We use your details to respond to your enquiry, arrange and carry out work, send quotes and invoices, and keep records of the work we do. We do not sell your information and we do not pass it to third party marketing organisations.

We only share your information where it is needed to do the work or meet our obligations, for example with suppliers or authorities where a job requires it, or with service providers who host our website and email. They are only given what they need.

Your details are stored securely and kept only for as long as we need them for the purposes above or as required by law.

You can ask to see or correct the personal information we hold about you, or ask us to delete it where we no longer need it. Contact us using the details below.

Email info@reflowpga.com.au or call 08 9930 7002.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated October 2026.